SSON interviews Thomas Nash, vice president, Ministry Health, who'll be speaking at the Finance Transformation 2010 conference...

Oscar Vincenti, Business Process Manager at CEMEX USA, tells SSON more about improving End-to-End processes and what he expects from the Finance Transformation 2010 conference...

Ian Herbert & Will Seal, both at Loughborough University, tell Louise Ross of CIMA about the contribution that Shared Service Centers can make to intellectual capital

Intelenet Global Services plans to expand its footprint overseas and increase headcount in FY11. Rakesh Sangani gets the low-down from Bhupender Singh, Chief Strategy Officer

SSON speaks to John Douglas, Vice President, Hess Corporation, on automating, standardizing and streamlining P2P processes. John will be speaking at the Finance Transformation 2010 conference...

SSON hosts a virtual roundtable session tackling the issues that arise with local compliance following the centralisation of finance functions

Part 1 of the SSON online Order to Cash series assesses the developments in the area and looks at 'Recovery in the Post Great Recession.'

Part 1 of this roundtable session looks at standardizing processes and how this can build underlying procedures to capture visibility around the outgoing cash flows…

Part 2 of the SunGard Roundtable looks at choosing between shared services and outsourcing and lists the internal challenges when faced with setting up a Shared Services Center...

Part 2 of the SSON online Order to Cash looks at the value of benchmarking and explains why this is critical to your business...

Medtronic succeeded in reducing their DSO by 15%. SSON spoke to Justin Wagner, Principal Business Systems Analyst, Medtronic to find out how….

In this FREE webinar – Carl Barnes, tells of his experiences in being able to reduce costs by 50% and achieve measureable SLA’s

In a short survey - which will just take two minutes of your time - we’d like to know of your experiences using a payroll solution

How much should an organization invest when it comes to automating Order-to-Cash Services? Part 3 of this roundtable looks at the experiences Genpact clients face...

Part 1 of this roundtable session looks at standardizing processes and how this can build underlying procedures to capture visibility around the outgoing cash flows…

Orbitz is built on a communal approach - it not only shares services but also shares code... SSON's Barbara Hodge talks to Jim Shaughnessy, SVP & Chief Administrative Officer, Orbitz

SSON met with GV Prasad, AXA's Asian Head of Business Services, to talk about the exponential growth the Asian Marketplace has seen in the last couple of years...

Gabriela Manzo and Ramon Rodriguez, Guadalajara Global Business Services, discuss Integrated Process Management at HP

This article identifies ten key lessons which should be applied when developing strategic business partnerships...

This article is Part 2 in a series looking at Diageo Business Services, winner of the SSON Award for “Best Mature Captive 2010”