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Shared Services News

Shared Services News (content now being distributed to Premium Members in digital format) contains best practice case studies, strategies, lessons learned, member profiles, interviews, legislative reviews and much, much more. Digital content is exclusive to SSON Premium members (not yet a member? Become a Premium Member of SSON Today!)

A Steering Committee made up of some of the industry’s most active and enthusiastic practitioners guides SSON's Premium Content. This ensures that only the most relevant and useful information is distributed to our members. If you’re in charge of improving shared services performance, you can’t afford to miss out on our Premium Content.

Premium Content Roundup

November 2009
We are witnessing a number of consolidations in the BPO industry. This is a trend which is widely expected to continue -- even become stronger -- over the next year. Gartner recently produced a report saying 25% of today’s top BPO vendors won’t exist as separate entities by 2012.

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Welcome to the Shared Services & Outsourcing Network (SSON) - the largest and most established global community of over 35,000 shared services and outsourcing professionals.

SSON is your access point to the latest industry news, articles, interviews, presentations, events, research, whitepapers, webinars, jobs PLUS the all NEW Collaborative Research Network.

Upcoming Events
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Nordic Shared Services and Outsourcing Forum 2010
September 14 - 15, 2010

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September 20 - 23, 2010

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September 21 - 23, 2010

Testimonials

"This is the first time that Intercomp Global Services embarked on this type of collaboration with SSON. But our team has been impressed with the professionalism in the way this service was delivered and all our expectations were exceeded. The webinar we delivered in association with SSON was slick and very well organized delivering more leads than we expected and we didn’t even have to leave the office! Intercomp Global Services is very much looking forward to become a long term partner with SSON"

Sheri Sullivan , CEO , Intercomp Global Services

The new digital Shared Services News looks quite instrumental & helpful in creating awareness, sharing and gaining a lot about shared services & related fields.

I participated in SSON 7th Asian HRSS conference in Singapore as a Speaker and since then, I have been witnessing a great visibility of SSON through various means.

I truly appreciate the dedication & hard work of SSON team by the way of various initiatives & inventions around shared services.

Keep up the great work. Best wishes to the entire INHOUSE TEAM.

Deepak Mendiratta , HR Shared Services , Aricent

I have just read the February 2009 issue of Shared Services News and was impressed with the content. It's a quality magazine.

Paul Warner , Director, Retiree Services & HR , Alcan Services Chicago

The digital approach with the Shared Services News is quite good and very dynamic - A nice upgrade to the communication program.

Pat Blake , Partner, Shared Services Practice Lead , ScottMadden Inc.

I just wanted to let you know that this issue of the Shared Services News was a delight to read! The content was well arranged, easy to ‘look at’ and had something for everyone I believe. Fantastic job!

Susan Stallings , Vice President , BPO Solutions

In a world that is rapidly changing , where everyday globally people are learning new and better ways of delivering processes and technology being part of the SSON online network is of tremendous value to share and learn from each other . More importantly being part of thought leadership forums, G8, interviews etc allows companies like Genpact who participate to lead the industry forward. We value the opportunity to share our vision and journey and learn from those of others and the SSON and we should all explore newer ways of leveraging this for the common good of the industry and the practice.

'Tiger' Tyagarajan , Chief Operating Officer (CEO) , Genpact