SSON Articles

Our articles are written by some of the best practitioners in the business, and outline their own shared services and outsourcing stories, lessons learned, pitfalls to avoid, and best practices. Ordered into categories by function and topic, a huge range of articles is accessible through the menu to the left. Regularly refreshed and constantly expanding, this library represents an indispensable resource for all shared services and outsourcing professionals.

Human Resources
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We are pleased to announce that Ira Fialkow will be bringing his 25 years of experience to the SSON Collaborative Research team effective October 4, 2010. Ira was the visionary, architect and leader of the CEMEX USA Shared Services Organization since its inception 16 years ago.

In a worldwide study, Canada has emerged as the country offering 'the most positive experience of doing business with customers, suppliers or partners' - That's according to the members of the International Association for Contract & Commercial Management (IACCM). The association polled more than 3,000 negotiation professionals to establish their experiences in doing business internationally.

Over 70% of those polled at the Shared Services & Outsourcing Week 2010 Europe, indicated their organisations have reached, or will reach, a point at which they will consider selling their SSC...

In a short survey - which will just take two minutes of your time - we’d like to know of your experiences using a payroll solution...

Ian Herbert & Will Seal, both at Loughborough University, tell Louise Ross of CIMA about the contribution that Shared Service Centers can make to intellectual capital...

We've just returned from the annual European Shared Services & Outsourcing Week which was held in Edinburgh. A great opportunity to network with practitioners from across the globe!

SSON brings you the second European G8 Panel Session, which took place at the 10th Annual European Shared Services & Outsourcing Week...

SSON interviews AmBev's operational manager, Juliano Godoy, about the internal changes currently taking place at AmBev and the upcoming Shared Services América Latina 2010 conference...

Deborah Kops moderates the second part of this Change Management Roundtable: Creating a Supportive Environment...

Part 2 looks at how to manage change and what role we play in managing change within the function...

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Nordic Shared Services and Outsourcing Forum 2010
September 14 - 15, 2010

13th Annual Asian Shared Services & Outsourcing Week 2010
September 20 - 23, 2010

Shared Services Metrics
September 21 - 23, 2010

G8 Global Sourcing Think Tank

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