SSON Articles

Our articles are written by some of the best practitioners in the business, and outline their own shared services and outsourcing stories, lessons learned, pitfalls to avoid, and best practices. Ordered into categories by function and topic, a huge range of articles is accessible through the menu to the left. Regularly refreshed and constantly expanding, this library represents an indispensable resource for all shared services and outsourcing professionals.

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We are pleased to announce that Ira Fialkow will be bringing his 25 years of experience to the SSON Collaborative Research team effective October 4, 2010. Ira was the visionary, architect and leader of the CEMEX USA Shared Services Organization since its inception 16 years ago.

In a worldwide study, Canada has emerged as the country offering 'the most positive experience of doing business with customers, suppliers or partners' - That's according to the members of the International Association for Contract & Commercial Management (IACCM). The association polled more than 3,000 negotiation professionals to establish their experiences in doing business internationally.

Over 70% of those polled at the Shared Services & Outsourcing Week 2010 Europe, indicated their organisations have reached, or will reach, a point at which they will consider selling their SSC...

We've just returned from the annual European Shared Services & Outsourcing Week which was held in Edinburgh. A great opportunity to network with practitioners from across the globe!

SSON brings you the second European G8 Panel Session, which took place at the 10th Annual European Shared Services & Outsourcing Week...

A compilation of keywords, acronyms and terminology we often use and hear in our day-to-day.

This survey which will take two minutes and deliver valuable insight to the SSON domain on the future of Shared Services ...

G8 APAC 2010 Global Sourcing Think Tank Eliminating the White Noise SSON’s global G8 series was launched in Australia last year and due to popular demand SSON brought it back and met some old and new faces... Shared Services...

How does your performance compare with peer companies? You can find out by participating in the 2010 Hackett/SSON Benchmark Study.

Will we be seeing more legal process outsourcing? Signs are positive with growth of benefits driven by offshore labor arbitrage...

Welcome to the Shared Services & Outsourcing Network (SSON) - the largest and most established global community of over 35,000 shared services and outsourcing professionals.


SSON is your access point to the latest industry news, articles, interviews, presentations, events, research, whitepapers, webinars, jobs PLUS the all NEW Collaborative Research Network.

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Nordic Shared Services and Outsourcing Forum 2010
September 14 - 15, 2010

13th Annual Asian Shared Services & Outsourcing Week 2010
September 20 - 23, 2010

Shared Services Metrics
September 21 - 23, 2010

G8 Global Sourcing Think Tank

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Testimonials

"This is the first time that Intercomp Global Services embarked on this type of collaboration with SSON. But our team has been impressed with the professionalism in the way this service was delivered and all our expectations were exceeded. The webinar we delivered in association with SSON was slick and very well organized delivering more leads than we expected and we didn’t even have to leave the office! Intercomp Global Services is very much looking forward to become a long term partner with SSON"

 


Sheri Sullivan , CEO , Intercomp Global Services